Medical Receptionist

Medical Receptionist – Gotham FootcareLuxury Podiatry Practice | Midtown & Downtown ManhattanGotham FootcareAbout Gotham FootcareGotham Footcare is a modern, fast-growing podiatry practice known for delivering exceptional patient care with a high-end, concierge-style experience. Our offices combine advanced foot and ankle treatments with a polished, welcoming environment that reflects the energy and professionalism of New York City.We are seeking a polished, organized, and personable Medical Receptionist who thrives in a fast-paced healthcare environment and genuinely enjoys helping patients feel cared for from the moment they call or walk through the door.Position OverviewThe Medical Receptionist serves as the face of Gotham Footcare and plays a critical role in creating a seamless luxury patient experience. This role requires strong communication skills, attention to detail, professionalism, and the ability to multitask efficiently while maintaining warmth and composure.This is ideal for someone who is proactive, dependable, tech-savvy, and comfortable balancing patient service with administrative responsibilities.ResponsibilitiesWelcome and check in patients with professionalism and warmthManage appointment scheduling, confirmations, and rescheduling requestsVerify insurance information and collect copays/paymentsMaintain accurate patient records within the EHR systemCoordinate communication between providers, patients, and staffRespond to patient questions and concerns with empathy and professionalismHelp maintain smooth patient flow throughout the dayAssist with administrative and front desk operations as neededSupport the practice’s luxury patient experience standards at all timesQualificationsPrevious medical receptionist or healthcare front desk experience preferredExperience with EMR/EHR systems preferred (NextGen experience is a plus)Strong phone etiquette and communication skillsExcellent organizational and multitasking abilitiesProfessional appearance and demeanorAbility to remain calm and efficient in a fast-paced environmentStrong attention to detail and reliabilityComfortable using computers, scheduling platforms, and office softwareBilingual is a plusWhat We’re Looking ForWe are looking for someone who:Naturally makes patients feel comfortable and cared forCommunicates confidently and professionallyTakes initiative and works well independentlyWorks well as part of a collaborative teamValues punctuality, accountability, and consistencyWants to grow with a modern, expanding medical practiceScheduleFull-timeMonday–Friday 8 AM to 4:30 PMMidtown Manhattan location: 5th Avenue & 42nd AvenueBenefitsCompetitive compensationPaid time offHeath Benefits401k and 401k matchingGrowth opportunities within the companySupportive team environmentModern, upscale office settingTo ApplyPlease submit your resume along with a brief introduction about yourself and why you would be a great fit for Gotham Footcare.