Livestream Moderator

Job Title: Livestream ModeratorCompany: Sterling ForeverLocation: Timonium, MD (On-site)Job Type: Full-time, Part-time, ContractPay: $18.00 – $20.00+ per hourExpected Hours: 12 to 30+ hours per week (looking for both full time and part time people)Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.About UsSterling Forever is a celebrity-endorsed trend-forward jewelry brand known for quality pieces that are affordable, hypoallergenic, and backed by a lifetime guarantee. Sterling Forever is featured in stores such as Nordstrom and Nordstrom Rack - and often showcased on shows such as Good Morning America and The View. As we continue to grow our presence in the jewelry market, we're looking for a dynamic Livestream Host to bring energy, authenticity, and expertise to our live selling sessions.Position SummaryAs our Livestream Moderator (Tech & Admin), you will be the crucial technical and operational backbone for the Livestream Host and the entire live selling session. You will manage the technical flow of the broadcast, ensuring a seamless and professional presentation by controlling camera angles, managing the on-screen display, addressing viewer inquiries, and handling the essential post-stream logistics.Key ResponsibilitiesManage the technical aspects of the livestream platform, ensuring smooth operation and high-quality broadcast.Work closely with the Livestream Host to manage the flow of the show, queue up products, and run on-screen promotions.Actively moderate viewer comments, respond to non-product questions (e.g., shipping, returns), and pin/highlight important information or comments.Control and adjust on-set camera angles, lighting, and audio levels as needed throughout the broadcast.Pin products and update product titles/descriptions in real-time to align with the host's presentation and viewer demand.Assist with post-stream logistics, including generating shipping labels for sales, packaging sold items, and maintaining the stream inventory/sales data.Perform other duties and responsibilities as assigned, including occasionally prepping product sets or assisting with behind-the-scenes content setup.QualificationsRequired:Proven technical aptitude and comfort operating different systemsStrong organizational skills and exceptional attention to detail, especially in a fast-paced environment.Excellent written communication skills and fluency in English for responding to live chat comments.Ability to think quickly and problem-solve technical issues under pressure.Familiarity with various live selling platforms.Preferred:Proven technical aptitude and comfort operating digital streaming software and hardware (e.g., cameras, monitors, control panels).Experience moderating or running live streams, especially for product-based brands or e-commerce platforms. xywuqvpExperience with basic streaming software (OBS)Benefits:Flexible scheduleOpportunity to grow within a fast-paced ecommerce brandPaid time off (only for eligible full-time positions)Schedule:4+ hour livestream sessions in office setting (3-5 streams per week)Work Location:In-person, Timonium, MD (at our Warehouse Headquarters)To Apply:Submit your resume and a brief statement within your resume of interest detailing your technical and organizational experience relevant to this role.