Sales Lead

Sales Lead Job DescriptionJob Summary:The Sales Lead supports store management in creating conditions for success by focusing on business results, consumer experience, and brand representation. The role encompasses coaching, achieving sales goals, delivering top-tier customer experiences, and upholding brand standards. Sales Leads are categorized into three specialized areas: Operations, Consumer Experience, and Visual Merchandising, each with distinct responsibilities.Core Responsibilities for All Sales Leads:Business Results: Drive team productivity, achieve sales goals, and support strategies for superior results.Consumer Experience: Build relationships to foster brand loyalty and ensure customer satisfaction.Brand Ambassador: Embody the company's values and heritage, ensuring a high-quality store experience.Accountability: Adhere to company policies and ensure team compliance.Leadership: Model and teach company values, including Stewardship, Humility, Excellence, and Elegance.Specialized Roles:Sales Lead - Consumer ExperienceFocus: Deliver a seamless and engaging customer experience.Responsibilities:Monitor and enhance customer interactions using sales strategies.Plan and execute in-store events.Train and motivate associates to exceed customer engagement and sales performance metrics.Key Skills: Customer service excellence, event planning, and engagement analysis.Sales Lead - OperationsFocus: Manage back-of-house operations and ensure operational efficiency.Responsibilities:Oversee product handling, inventory management, and stockroom organization.Maintain compliance with safety, loss prevention, and accounting procedures.Plan store supply needs within budget.Key Skills: Logistics, inventory management, and adherence to operational protocols.Sales Lead - Visual MerchandisingFocus: Create visually appealing and brand-aligned displays to drive sales.Responsibilities:Ensure product displays, signage, and store layout meet brand standards.Assist with training on visual standards and techniques.Maintain cleanliness and proper presentation of products and store areas.Key Skills: Visual creativity, merchandising strategy, and attention to detail.General Requirements:Minimum of 1+ years of retail management experience.Proficient in using point-of-sales systems and Microsoft Office Suite.Strong leadership, communication, and problem-solving abilities.Ability to multitask, prioritize, and function in a fast-paced environment.Physical Demands:Frequent movement around the sales floor, stockroom, and office.Ability to lift up to 50 pounds and perform tasks like squatting, bending, and climbing ladders.