Customer Service Representative- Switchboard

Position Summary Monday, Wednesday, Thursday 7:30 am - 4:00 pm Tuesday 11:00 am - 7:00 pm The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred. License/Certifications: N/A Experience: One year of experience in a healthcare setting preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: N/A Location: MaineHealth · Quality Customer Service Schedule: Full Time, Day/Evening, 32