Guest Services Staff | Part-Time | Addition Financial Arena

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Overview Guest Services Staff are the primary contact with the guests at the facility. Employees are required to have knowledge of the building and its services, and also to provide a safe and enjoyable environment for the guests. Employees will fill ticket taker, usher, guest services, and greeter positions. This role pays an hourly rate of $14.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This role will reamin open until April 17th 2026Responsibilities JOB FUNCTIONS:Be familiar with ticketing, seating locations, procedures and building policies Able to handle large groups of guests Maintain control of your assigned sections or area Anticipate and correct any trouble situations in your area Know general building information and locations of various amenities Ensure areas are safe for patrons and staff Monitor alcohol consumption and related issues Provide exceptional customer service to all patrons Occasionally assist with breakdown after events Perform other duties as assigned Qualifications QUALIFICATIONSMust be 18 years or older Must have reliable transportation Must be available for at least ½ of all events occurring within each month, year round Experience in customer service Ability to manage high stress situations and remain flexible Able to be on feet for long periods of time Able to work a variety of events including children's shows, theatre performances, and loud concerts Must have a pleasant and outgoing personality Must be friendly, courteous and polite with a positive attitude Must be able to adhere to all company policies and procedures Must be able to pass a criminal background check DESIRED SKILLS:Previous experience as an usher or ticket taker are a plus High School Diploma (or GED) preferred Bilingual skills are a plus First aid or CPR trained Ability to work holidays (ie. Thanksgiving, Christmas, Hanukkah, New Years, Easter, etc.)