HVAC Service Manager

Residential HVAC Service Manager / Operations ManagerGreater Dayton, Ohio Area (New Carlisle, OH)Join a growing residential HVAC company backed by a long-term ownership group focused on sustainable growth, strong culture, and operational excellence — not short-term private equity flips. This is an opportunity for a hands-on leader to help scale a residential service business from a smaller owner-operated shop into a larger, process-driven organization.About the CompanyThis organization operates under two established residential home service brands specializing in HVAC and Plumbing services throughout the Greater Dayton area. The HVAC division is currently in a growth phase and seeking an experienced operational leader who can help build systems, develop technicians, improve processes, and drive long-term growth.The company currently operates with:4–5 HVAC technicians (actively growing)Residential-focused service model (90% residential / 10% light commercial)Strong family-owned culture with long-term growth plansBacking from ownership with finance and operational resources, while maintaining a people-first environmentPosition OverviewWe are seeking a hands-on Service Manager / Operations Manager with strong residential HVAC experience who can lead technicians, oversee day-to-day operations, assist with estimating and sales, and help scale the business operationally.This role is ideal for someone who has successfully helped grow a smaller residential HVAC business and understands both the field and leadership side of the operation.The right candidate must be able to earn technician respect through real industry experience while also implementing structure, accountability, and scalable processes.Key ResponsibilitiesLead and manage HVAC service and install techniciansOversee daily operations, scheduling, and team performanceAssist with residential HVAC estimates and measurementsSupport sheet metal estimating and job scoping as neededHelp recruit, hire, and develop techniciansCoach technicians on performance, accountability, and customer serviceBuild operational processes and scalable systemsDrive revenue growth while maintaining strong customer relationshipsWork alongside ownership to help grow the business from approximately $1–2M toward $4M+ revenueMaintain a strong culture and team environment while improving operational efficiencyWhat We’re Looking ForRequired ExperienceResidential HVAC leadership experienceBackground in service, install, and sales operationsExperience managing technicians in a residential service environmentAbility to estimate residential HVAC jobsExperience growing or helping scale a smaller HVAC operationStrong leadership and accountability skillsAbility to balance hands-on operational work with long-term delegation and process improvementPreferredExperience growing a business from roughly $1–2M to $4M+Light commercial experienceExperience implementing processes and operational structureExperience mentoring younger technicians and developing teamsCompensation & BenefitsCompensation• Base Salary: $80,000 – $110,000• Typical target range around $90K–$100K• Profit sharing opportunity:5%–7.5% initiallyPotential growth to 10% based on performanceBenefitsCompany vehicleCompany phone or phone stipend/ported numberLaptop provided100% employer-paid health insurance for employeeCompany-paid life insuranceCompany-paid short-term disabilityDental, vision, and additional voluntary benefits availableWhy This Opportunity?Opportunity to help build and scale a growing HVAC businessOwnership focused on long-term sustainable growthStrong family-oriented cultureHigh visibility and direct impact on company growthAbility to shape systems, processes, and team culture from the ground upBacking and resources without the pressure of a short-term PE exit strategyThe compensation for this position is expected to range between $80,000 - $110,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.