Shop Makers Assistant Store Manager - Pike Street

Position: Assistant Store Manager - Pike StreetHours: 32 - 40 hours / weekWage: $22-$25 USD / hourOn-site: Remote/hybrid work not approved for this role Benefits + Perks: Company Paid Sick Time, Quarterly Sales Bonus, End of Year Sales Bonus, Medical (health + dental), employee discounts. All benefits subject to qualifications and eligibility.About MakersAt Shop Makers, we’re redefining retail through a thoughtfully curated collection of locally crafted, handmade goods. With 24 retail locations, we’ve supported over 1,400 artisans in growing their businesses and have generated more than $60 million in sales to date. Our mission is bold and focused: to empower local makers with a platform to thrive. We champion community, sustainability, and creativity - values that are reflected not only in our products, but in our people.Why This Role MattersAs our Pike Street Assistant Store Manager, you will support the management of our flagship Seattle location, opening in May, 2026! You'll be a leader in an amazing store packed with over 80 local artisans entrusting you to help grow their businesses. You'll champion culture at your store, helping create a space where creativity, trust, and transparency thrive.From supporting and recruiting new artisans, to training and mentoring your team, you will have the opportunity to create real impact every day in all aspects of Makers. This role has massive opportunities for growth as we have big plans to expand and continue supporting Artisans across the U.S.What you'll doSupport & Grow the Maker CommunityAssist with recruiting and onboarding new artisans, keeping vendor occupancy at 97%+.Support Makers during their move-in/out, providing guidance, feedback, and completing data entry in Google Sheets & Paperform.Build strong connections with our vendors, ensuring they feel supported in-store and by email.Support Team Leadership & TrainingAssist the Store Manager with hiring, training, and onboarding new team members.Help create schedules to ensure the store is fully staffed while staying on budget.Motivate and inspire your team to deliver outstanding customer and vendor experiences.Drive Sales & Deliver an Outstanding ExperienceShare your product knowledge and passion for our makers with customers.Resolve store-level issues quickly and positively.Process point-of-sale transactions quickly and accurately.Keep the Store Running SmoothlyEnsure the store meets visual merchandising standards through presentation, replenishment, and housekeeping.Maintain a clean, visually appealing, and welcoming environment.Stay current with Shop Makers’ policies, services, and events, and communicate them effectively to staff and customers.Retail Sales Skills & QualificationsHigh school diploma, GED, or equivalent experience.Knowledge of customer service principles and processes.2+ years’ experience in sales, retail, or customer service environments.Business administration proficiency a plus.Experience in team leadership & facilitation of work.ScheduleOne weekend availability day required.Flexible 6–8 hour shifts, full time role at 32-40 hours per weekSOUND LIKE YOU? APPLY NOW!When applying, please include a cover letter with your resume (or email it to lianne@shopmakers.us). While related experience is important, we have built a strong and supportive culture at Makers, and want to ensure all our team members share the same vision and goals. Tell us a bit about yourself; what you enjoy doing for fun, your passions, and what excites you about joining Shop Makers. We’d love to hear why shopping local and empowering artisans matters to you, and what supporting the handmade community means in your life.To get inspired, check us out at shopmakers.us or on Instagram @shopmakers.us.We sincerely thank everyone who applies to join Makers. While we may not be able to respond to each applicant due to capacity, please know we truly value the time and interest you put into connecting with us. Our hiring decisions are based on qualifications, merit, and business needs, and we are committed to developing, retaining, and celebrating our teammates. At Makers, we foster a culture of inclusion and respect and are dedicated to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment and hiring process; applicants are asked to make their needs known.