Operations Supervisor

Operations SupervisorMisfits MarketNorthlake, IL, USJob Type: Full-TimeFunction: OperationsIndustry: ConsumerCompany Address: 1000 Coopertown Road, Delanco, New Jersey, 08075About Misfits MarketGet organic produce, high-quality meats and seafood, and other sustainably sourced groceries delivered to your door for up to 40% less than grocery store prices.Job DescriptionMisfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.As Misfits we support our customers and mission by embracing our core values of:Prioritizing our CustomersDoing more with lessThinking DifferentlyRespecting one anotherMoving deliberately and quicklyTaking initiative and deliveringAbout the role:As a front-line supervisor on our operations team, you will be responsible for supporting the Production Manager in the day-to-day operations in our food-based fulfillment center. The Production Supervisor is accountable for meeting or exceeding all operational goals through strong interpersonal communication, strategic planning, and a commitment to excellence. The ideal candidate builds strong professional relationships across departments, is an agent of change, and prioritizes the safety of both our team and our customers.To perform this job successfully, an individual must be able to perform each essential duty within the warehouse satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.You will:Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence.Foster a collaborative and transparent environment, ensuring information flows effectively across departments.Uphold and enforce safety and quality protocols within the facility. Conduct regular safety training sessions and inspections to maintain a secure working environment.Optimize the allocation of resources, including manpower and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows.Lead and mentor front-line operations staff, fostering a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance.Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with our HR and Learning teams to implement training programs.You are:Able to adapt to changing priorities, delegate, and manage time efficientlyStrong team management skills with ability to lead large teamsSafety-focused with strict adherence to company standards and safety proceduresAble to analyze problems and strategize for improved outcomesAble to physically stand, bend, squat, and lift up to 50 pounds with or without accommodationYou have:Previous leadership experience in a warehouse or manufacturing environmentExperience in one or more operational areas such as production, inventory management, receiving, prep, or quality assuranceFamiliarity with regulatory requirements for operating plantsAn ability to adapt to changing priorities, delegate, and manage time efficientlyExperience training others to new processes or procedural updatesAn aptitude for equipment operation and troubleshootingExcellent leadership, team building, and people management skillsStrong interpersonal skills and communication with all levels of managementExcellent conflict-resolution and decision-making abilitiesNice to have:Experience with or certification in Lean Six Sigma, PMP, TPM or other relevant certificationsExperience conducting root cause analysis investigationsWhat we do for you:Comprehensive medical, dental, and vision insurance401(k)Annual Misfits grocery box credit of $1200 paid in weekly installmentsLife insurancePaid vacation timePaid holidaysPaid sick daysCommuter benefitsSalary range - $70,000 - 75,000/yrSchedule:8-hour shifts, 5 days per week or10-hour shifts, 4 days per weekMust be available to work weekends, nights, and holidays as needed