Associate Project Manager
Associate Project Manager – Professional ServicesAltera Digital HealthOverviewThe Associate Project Manager supports the planning, coordination, and delivery of client-facing implementation projects within the Professional Services team. Working under the guidance of senior project managers and team leadership, this role helps ensure projects stay on track, within scope, and aligned with client expectations.The Associate Project Manager gains hands-on experience across the full project lifecycle while contributing to a collaborative and high-quality delivery environment.Key ResponsibilitiesProject Planning & ExecutionAssist in managing Professional Services projects through the full project lifecycle, with guidance from senior team members.Help develop and maintain project plans, including scope, timelines, milestones, and resource needs.Coordinate tasks and follow up with internal and external team members to support efficient project execution.Track project progress, flag potential risks, and escalate issues to senior project managers as needed.Client CommunicationServe as a supporting point of contact for clients alongside senior project managers.Help prepare and participate in project kickoff meetings, status updates, and requirements discussions.Assist in ensuring alignment between client expectations and project deliverables.Support scope tracking and help document change requests under the direction of senior team members.Cross-Functional CollaborationCollaborate with technical consultants, solution architects, and support teams to help drive successful project outcomes.Assist with coordination between Sales, Account Management, and delivery teams during project transitions.Contribute project observations and feedback to help improve internal processes and the client experience.Project Tracking & ReportingHelp track and report on project status, including timelines, milestones, and resource allocation.Assist in preparing project status updates and dashboards for internal stakeholders.Maintain organized project documentation in accordance with Professional Services standards and templates.Quality & LearningSupport quality reviews of project deliverables to help ensure they meet client requirements.Participate in post-project reviews and contribute ideas for process improvements.Actively seek opportunities to learn and grow in project management best practices and methodologies.QualificationsRequiredBachelor’s degree in Business, IT, Engineering, or a related field (or equivalent practical experience).Up to 1 year of experience in project coordination, project support, or a client-facing role.Basic understanding of project management concepts (Waterfall, Agile, or hybrid approaches).Strong communication and interpersonal skills with a willingness to learn.Good organizational skills and attention to detail.Familiarity with common project management or collaboration tools (e.g., Smartsheet, Microsoft Project, or similar).PreferredCAPM certification or enrollment in a project management certification program (e.g., PMP, CSM).Exposure to Professional Services, Consulting, SaaS, or Technology environments.Interest in process improvement and operational efficiency.Familiarity with any of the following: Smartsheet, Confluence, ServiceNow, Power BI, or DevOps tools.Nice to HaveInterest or coursework in health information technology, electronic medical records, or telemedicine-related software.Basic awareness of healthcare workflows such as acute care, ambulatory care, care coordination, or insurance processes.Exposure to health data standards such as HL7 or FHIR.General awareness of cloud computing concepts such as networking, VPNs, or security certificates.Success IndicatorsPositive feedback from clients and internal team members.Reliable support in keeping projects on schedule and within scope.Proactive communication and timely escalation of risks or issues.Strong collaboration with cross-functional teams and a team-oriented mindset.Demonstrated eagerness to learn, grow, and take on increasing responsibility over time.Travel RequirementsMinimal travel may be required (up to 20%).Working ArrangementsRemote office environment.Availability to participate in activations that may occasionally be scheduled during weekends or after-hours.