Patient Access - Registration/Scheduling - Cardiology Office
The Patient Access position is responsible for scheduling and registration of patients in the Electronic Billing and Health Records system for an adult non-profit cardiology practice. This position interacts with patients, visitors, providers, and other co-workers. The Patient Access position collects and obtains all personal, medical, and financial information necessary for the clinical office visit and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains hardship and payment options available.
Receives and interviews patients in a courteous, empathetic, and professional manner.
Registers and schedules patients from referring offices
Faxes and mails confirmations and records to referring offices and patients
Faxes records to EHR system
Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
Assures completion of forms for signatures, authorization and consents.
Reviews patient insurance information and assigns appropriate insurance plan information to ensure proper billing.
Ensures that the referring and primary care physicians are documented in the EHR system correctly when registering patients.
Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration.
Maintains an efficient and effective patient flow.
Complies with local, state, and federal rules and regulations.
Performs other duties as assigned
Maintains a clean and orderly work area.
KNOWLEDGE, SKILLS, & ABILITIES
High School Diploma or equivalent required
Excellent data entry skills required
Excellent communication skills required
At least one year of registration experience preferred
Must be dependable, professional and a team player
Critical thinking skills
Solid oral and written communication skills
Ability to multi-task and be flexible with job demands
Energetic, motivated individual that connects well with people
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 36 – 40 per week
Benefits:
Free parking
On-the-job training
Paid time off
Medical Specialty:
Cardiology
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Work Location: In person