Part Time Service Business Development Agent

Do you love working with new technologies and innovative products? Frank Leta is seeking an energetic Part Time Service Business Development Specialist to join our unique and fast-paced Business Development Team.This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their vehicle. You will assist the customer with questions regarding their service plans and contracts, ensuring their service timelines stay accurate. We have an in-house training team dedicated to your success; offering online and in-store training programs.At Frank Leta, we strive to make every customer a customer for life. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.What We Offer:Work life BalancePositive & Professional Work environmentExtensive training and growth opportunitiesEducation reimbursementEmployee discounted Vehicle purchase programsScheduled hours: Evenings and SaturdaysResponsibilitiesAnswer customer calls and establish follow-up for service appointmentsRespond quickly to internet, phone and email inquiriesProvide customers with service information & direct them to the appropriate dealership resourcesMaintain accurate customer contact informationParticipate in team & process development sessions - keeping positive relationships with teammates, cross-functional teams and dealership managementUtilize CRM tracking system dailyQualificationsAt least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screen