Retail Operations Manager

About UsSockerbit is a fast-growing premium confectionery brand bringing high-quality Swedish candy to customers across the U.S. With a rapidly expanding retail footprint and presence in major national accounts, we're building a brand that combines quality, creativity, and a best-in-class customer experience.The RoleWe're looking for a Retail Operations Manager to lead and scale operations across all Sockerbit retail locations. This person will be responsible for driving sales, ensuring operational consistency, and delivering an exceptional in-store experience across every store.This is a hands-on leadership role for someone who thrives in a fast-paced, high-growth environment and knows how to turn retail stores into high-performing assets.What You'll DoOwn performance across all retail locations, including sales, labor, and profitabilityAnalyze store KPIs and take action to improve resultsEnsure consistent execution of store operations, processes, and standardsLead, coach, and develop store managers and retail teamsOversee hiring, onboarding, and training across locationsMaintain high standards for merchandising, cleanliness, and customer experienceManage inventory, stock levels, and shrinkLead new store openings from setup through launchPartner cross-functionally with marketing, supply chain, and financeWhat You Bring5+ years of multi-unit retail management experienceProven ability to drive sales and improve store performanceStrong leadership and team development skillsHighly organized with strong attention to detailHands-on, solution-oriented mindsetAbility to manage multiple locations and priorities simultaneouslyExperience in specialty retail, food, or beverage is a plusWhy Join SockerbitBe part of a high-growth brand expanding rapidly across the U.S.Opportunity to shape and scale retail operations from the ground upWork in a creative, fast-moving, and entrepreneurial environmentCompetitive compensation and growth opportunities