E-Com Supervisor

OverviewWe are seeking a dynamic and highly organized E-COM Supervisor to oversee our dropship and parcel operations in a high-volume environment. This role is critical in ensuring operational efficiency, managing team performance, and maintaining exceptional service quality. The ideal candidate will possess strong leadership skills, a keen understanding of e-commerce processes, and the ability to drive results in a fast-paced setting.ResponsibilitiesManage daily operations of dropship and parcel fulfillment processesSupervise and train staff, ensuring high performance and team moraleMonitor and analyze operational performance metrics to optimize processesCoordinate with various teams to ensure timely and accurate order fulfillmentDevelop and implement best practices to enhance operational efficiencyAddress and resolve any service issues or customer complaints promptlyConduct regular audits and reporting to assess inventory and system accuracyMaintain compliance with safety and regulatory standardsStay updated on industry trends and advancements in e-commerce technologySLATECH SAVVYKPIMETRICSMinimum Requirements:Minimum of 3 years of experience in e-commerce operations or logisticsProven experience in a supervisory or managerial roleStrong understanding of dropship and parcel shipping practicesAbility to analyze data and generate actionable insightsPreferred Requirements:Experience in high-volume warehouse managementFamiliarity with e-commerce platforms and software toolsCertifications in supply chain management or logisticsProficiency in project management methodologiesPrevious experience in a fast-paced retail environment