Manager, Data Management

Overview In this role, you will lead a firm-wide data management program to improve data quality and accountability across key domains. You’ll work with Data Governance, Technology, and business leaders to execute standards, KPIs, and ownership models that scale across the firm. You will drive operational execution, remediation, and reporting to enable trusted master data for clients, matters, and contacts. This is a strategic, cross-functional role with a measurable impact on risk, efficiency, and client service in a global firm. Compensation / BenefitsHealth, dental, and vision insuranceLife and disability insuranceRetirement & Savings PlanPaid vacation and holidaysProfessional development and career advancement opportunitiesEmployee wellness programs ResponsibilitiesOwn and lead the firm’s data quality and master data management program across designated data domainsEstablish and continuously improve data quality standards, KPIs, and SLAs (completeness, accuracy, timeliness, consistency)Define and implement a data ownership model with RACI roles for data owners, stewards, and teamsDrive accountability for data quality by partnering with stakeholders and enforcing standardsDevelop and maintain data quality scorecards and reporting at team, domain, and firm levelsManage data quality remediation, including root-cause analysis and corrective actionsServe as escalation point for complex data issues and SLA non-compliancePartner with Data Governance to align policies while driving execution and complianceOversee bulk data updates, audits, exception handling, and data correction with scalability and controlDrive process improvements, automation opportunities, and tooling enhancements related to data quality and managementSupervise and coach data management staff; ensure documentation of standards and processes is current Key requirements7+ years of experience in data management, data quality, data governance, or data stewardshipExperience defining and implementing data quality metrics, KPIs, and performance reportingStrong knowledge of master data management and distributed data ownership modelsAdvanced Microsoft Excel; familiarity with SQL and CRM systems (MS Dynamics, Salesforce)Experience operating in federated or distributed data ownership environmentsAbility to influence stakeholders and drive accountability without direct authorityFamiliarity with data governance tools, data catalogs, and data quality platformsDemonstrated experience building or operationalizing data quality programsAnalytical thinkingProblem-solvingEffective communicationData quality frameworksData governance and master data managementKPIs and performance reporting