CRM Coordinator

Job Title: CRM CoordinatorJob Location: Los Angeles, CA(Remote)Preferred Onsite in CA.Job Type: ContractSkillsMandatory Skills : Braze, Salesforce Marketing Cloud Campaign Operations.Job Description:Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast.Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools.Organize and maintain team assets, including naming conventions, calendars, and shared folders.Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.Support day-to-day CRM coordination and operational tasks as needed.Preferred Qualifications3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operationsExperience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)Basic reporting or analytics experience