Salesforce AgentForce Developer (Generative & Agentic AI Specialist)

Job Description Job Summary:We are seeking a highly skilled Salesforce AgentForce Developer with strong expertise in Generative AI and Agentic AI architectures. The ideal candidate will design, develop, and deploy intelligent autonomous agents using Salesforce AgentForce while leveraging Salesforce AI capabilities such as Einstein, Prompt Builder, Data Cloud, and the Trust Layer.This role requires deep knowledge of all key components of Salesforce AgentForce and a solid understanding of modern AI systems, including LLMs, prompt engineering, AI governance, and enterprise-grade AI architecture.Key Responsibilities:Salesforce AgentForce Development:Design and build AI-powered agents using Salesforce AgentForceConfigure and manage:Agent BuilderTopicsActions (Flow, Apex, API-based)Prompt TemplatesChannels & deployment configurationsImplement end-to-end agent workflows integrating Salesforce Clouds (Sales, Service, Experience, Marketing)Develop custom Apex logic and Lightning Web Components (LWC) to extend agent capabilitiesIntegrate external systems via REST/SOAP APIsGenerative & Agentic AI Implementation:Design and implement generative AI solutions using Prompt Builder and LLM integrationsApply prompt engineering best practices for performance, tone, safety, and accuracyArchitect agentic workflows involving reasoning, multi-step task execution, and decision-makingImplement Retrieval-Augmented Generation (RAG) patterns where applicableEnsure AI governance, security, and compliance using Salesforce Einstein Trust LayerOptimize AI model performance and response evaluationArchitecture & GovernanceDefine scalable AI architecture within Salesforce ecosystemImplement data governance and security policies for AI-driven workflowsCollaborate with Solution Architects, Data Architects, and Business StakeholdersFollow DevOps best practices using Salesforce DX, CI/CD pipelinesConduct code reviews, testing, and performance tuningRequired Qualifications:Bachelor's or Master's degree in Computer Science, AI, Engineering, or related field5+ years of Salesforce development experienceHands-on experience with Salesforce AgentForce implementationStrong knowledge of: Agent Builder; Topics & Actions; Prompt Builder; Einstein AI; Salesforce Flows; Apex & LWC; Salesforce APIs; Data Cloud; Einstein Trust LayerSolid understanding of: Generative AI concepts; Large Language Models (LLMs); Agentic AI frameworks; Prompt engineering; RAG architecture; AI safety & governance; Model evaluation techniquesRequired Certifications (Mandatory) - Salesforce Platform Developer I & II; Salesforce AI Specialist; Salesforce AgentForce Specialist; Salesforce Data Cloud Consultant; Salesforce Application or System Architect; AI/ML certification from recognized institutions (e.g., AWS AI Specialty, Azure AI Engineer Associate, Google Professional ML Engineer)Must have knowledge of Apex & Lightning Web Components (LWC); Flows & Automation; REST API Integrations; Prompt Engineering; Generative AI Architecture; Agentic Workflow DesignCI/CD & DevOps (Git, Copado, Gearset, Azure DevOps); JSON, JavaScript, PythonExcellent communication and stakeholder management skills