Intern - AI Operations

At Benchmark , we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next‑generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose‑driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions. Position Overview This AI Operations Internship runs through the school year and summer and is based in Tempe, AZ. This position will work hands‑on with Microsoft 365 tools (Excel, Teams, SharePoint, Power BI, Power Automate, and Copilot) to support the development, testing, and refinement of AI‑driven workflows and automation/agentic solutions within program management and operations. The intern will play a key role in digital transformation initiatives by helping reduce manual work, improve data accuracy, and scale AI‑enabled processes across the organization. A primary focus of this role will be iterating on AI (Copilot) outputs, refining prompts, and contributing to the development of repeatable, standardized automation workflows. This role is best suited for a technically curious candidate who is interested in understanding how AI systems and automation tools function and how they can be applied to solve real business problems. Essential Functions and Responsibilities Support the development and refinement of AI (Copilot) agents and prompt strategies to improve output quality and consistency Run, evaluate, and iterate on AI‑generated outputs (e.g., meeting notes, action tracking, summaries, SharePoint integrated automation tools) to ensure accuracy and usability Assist in building and maintaining Power Automate workflows to streamline repetitive processes Support ongoing program management workflows, including Product Realization data maintenance, reporting, and documentation Contribute to the development of standardized templates and repeatable processes for AI‑assisted work Collaborate with cross‑functional teams (Program Management, Product Realization, IT, and Operations) to identify automation opportunities Assist in integrating data and automated solutions across tools (Excel, SharePoint, dashboards) to improve visibility and reporting Participate in brainstorming and prototyping new AI‑driven solutions to reduce manual effort and improve efficiency Experience and Skills Strong working knowledge of Microsoft Office tools, especially Excel, PowerPoint, Teams, and SharePoint Familiarity with Power BI and/or Power Automate is preferred Foundational understanding of AI tools (e.g., Copilot, ChatGPT) and interest in how generative AI works Strong understanding of AI concepts such as prompting, model behavior, and output validation Strong analytical thinking and problem‑solving skills, with attention to detail Ability to take a structured, methodical approach to problem‑solving and iteration Strong communication and collaboration skills Ability to learn new tools and systems quickly in a fast‑paced environment Education Currently pursuing a bachelor’s degree (second‑semester sophomore and beyond preferred) in a related field such as: Computer Science Information Systems Data Analytics / Data Science Business Analytics or Operations (with a strong technical interest) Work Structure: Primarily on‑site with flexibility Schedule: 15–20 hours per week (preferred availability Tuesday–Thursday, flexible within that range) Employment Type: Part‑Time Internship Travel: None required What Success Looks Like Ability to independently refine AI prompts and improve output accuracy Contribution to at least one working automation or AI‑driven workflow Demonstrated understanding of how AI can be applied to real business processes Development of repeatable solutions that reduce manual effort for the broader team Ideal Candidate Profile The ideal candidate is a fast learner with a collaborative mindset who is comfortable working in ambiguous environments and iterating toward solutions. They have a stronger interest in the technical side of AI, automation, and systems, and are motivated to understand how tools work at a deeper level rather than focusing solely on business coordination. Export Control This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case‑by‑case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed. Benchmark is an equal opportunity employer. We are bringing together a dynamic workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com. #J-18808-Ljbffr