Remote CCM/RPM Enrollment Coordinator (CMA/RMA)

Chronic Care Staffing is Hiring a Remote CCM/RPM Enrollment Coordinator (CMA/RMA)! Location: Remote (Work from Anywhere in the U.S.). Pay Range: $17.00 – $20.00 per hour. Employment Type: Full-Time.Overview Chronic Care Staffing is seeking a detail-oriented and patient-focused Remote CCM/RPM Enrollment Coordinator to support our chronic care management programs. This role is ideal for a Certified Medical Assistant (CMA/RMA) who enjoys engaging patients, explaining healthcare programs, and helping individuals actively participate in managing their chronic conditions.In this position, you will introduce patients to Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services, obtain verbal consent, and serve as a trusted liaison between patients and care teams.Key Responsibilities Conduct outreach to patients for CCM and RPM enrollmentAssess eligibility and explain program benefits clearly and professionallyObtain and document verbal consent in compliance with CMS guidelinesEducate patients and families on chronic conditions, medications, and care expectationsCommunicate effectively with providers and internal care teamsPromote positive patient experiences through proactive and compassionate outreachSupport care plan adherence and encourage self-management strategiesEnsure all documentation meets CMS, HIPAA, and CCS compliance standardsRequirements Must-Have Qualifications Active, nationally recognized CMA or RMA certificationCurrent BLS certificationDirect experience with CCM and/or RPM programsStrong organizational skills and sound professional judgmentExcellent verbal and written communication abilitiesStrong critical thinking and problem-solving skillsProficiency in Google Suite and EMR systemsAbility to work independently in a HIPAA-compliant home office environmentNice-to-Have Qualifications Knowledge of CCM regulations, documentation, and billing requirementsExperience in care coordination, chronic care management, or transitional careBackground in patient and family education for chronic conditionsFamiliarity with quality measures, reporting, or CMS complianceAdditional coursework or certifications related to care or case managementTeam-oriented mindset suited to a remote work environmentBilingual (English/Spanish) is a plusHome Office Requirements HIPAA-compliant workspace free from distractionsPrivate room with a locking doorHigh-speed internet connectionApproved dual-monitor computer setupBenefits Paid Time Off401(k) Retirement PlanHealth, Dental & Vision CoverageNo Weekend WorkGrowth Opportunities#J-18808-Ljbffr