Medical Office Assistant

Duties included: Greet and check-in patients, ensuring a positive and welcoming experience. Schedule appointments and manage the office calendar. Answer phone calls and respond to inquires in a professional and timely manner. Verify insurance information and assist with billing processes. Maintain patient records and update medical information accurately. Assist with medical procedures, including taking vital signs and preparing examination rooms. Follow HIPAA guidelines to ensure patient privacy and confidentiality. Collaborate with healthcare professionals to coordinate patient care. Skills: High School Diploma or equivalent; associate degree in healthcare administration or related field preferred. Proficient in using medical record (EMR) systems, such as EPIC, eClinicalWorks, or Eaglesoft. Previous experience working in a medical office or health care setting is highly desirable. Knowledge of medical terminology and understanding of basic medical procedures. Strong administrative skills, including data entry, filing, and organizing documents. Excellent communication skills, both written and verbally with the ability to interact professionally with patients and healthcare professionals. Familiarity with front desk operations, including appointments scheduling and insurance verification. Understanding of HIPAA regulations and commitment to maintaining patient confidentiality. Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.