Senior/Executive Assistant

Senior/Executive AssistantLocation: Austin, TX - HybridWe are looking for a Senior and more Junior Executive Assistant to serve as a trusted partner to The Company'sC-Suite leadership. This highly visible role goes beyond traditional administrative support—you will act as a strategic right hand to senior executives, lead Executive Assistants, and lead/partner with the Office Manager to ensure seamless operations across the organization. The ideal candidate is proactive, anticipates needs before they arise, thrives in a fast-paced environment, and brings strong judgment, discretion, and executive presence to every interaction.What you'll do:Executive Support & Strategic PartnershipServe as the primary point of contact for C-Suite executives, managing complex calendars, travel logistics, and communications with a high degree of autonomy and professionalismAnticipate executive needs and proactively resolve issues before they escalate, enabling leadership to operate at peak effectivenessPrepare and coordinate executive-level materials including agendas, briefings, presentations, and correspondenceExercise sound judgment and discretion when handling confidential, sensitive, or time-critical informationBuild and maintain trusted relationships with internal stakeholders, board members, and external partners on behalf of executivesTeam Leadership for Sr RoleDirectly lead and mentor a junior Executive Assistant, providing day-to-day guidance, prioritization support, and professional development coachingPartner closely with the Office Manager to ensure alignment on office operations, events, and administrative workflowsServe as an escalation point for administrative issues and ensure high-quality, consistent output across the support teamModel a proactive, solutions-oriented mindset and set the standard for execution excellenceOperational ExcellenceCoordinate high-priority cross-functional projects, special initiatives, and executive offsites from planning through executionManage and track key commitments, deadlines, and follow-ups on behalf of the executive teamContinuously identify opportunities to improve administrative workflows, tools, and processes for greater efficiency and impactLeverage AI tools and modern productivity platforms to streamline communications, scheduling, and task managementWhat you'll bring Sr Role:Bachelor’s degree preferred; equivalent experience considered5+ years of executive assistant experience supporting C-Suite or senior leadership, ideally in a technology or SaaS environmentDemonstrated experience leading or mentoring other administrative professionalsExceptional organizational skills with the ability to manage multiple competing priorities without losing attention to detailStrong written and verbal communication skills with executive-level polishHigh degree of discretion and integrity when handling confidential informationProactive, self-directed problem-solver who anticipates needs rather than waiting to be askedComfortable operating with ambiguity and adapting quickly in a dynamic, high-growth environmentProficient with Microsoft Office Suite, and modern productivity and AI toolsExperience with project coordination, event planning, or cross-functional operations is a plusWhat you'll bring Jr Role:High school diploma required; associate’s or bachelor’s degree preferred2+ years of experience in an administrative, executive assistant, or office coordinator roleStrong organizational skills with the ability to manage multiple tasks and deadlines simultaneouslyExcellent written and verbal communication skillsProficient with Windows, Microsoft Office Suite, and Adobe AcrobatComfortable with digital tools and eager to learn new platforms including AI-enabled productivity toolsCollaborative team player who also works well independentlyDiscretion and professionalism when handling sensitive or confidential informationPositive, proactive attitude with a strong sense of ownership and follow-throughWhy This Role:Operate at the center of The Company's executive leadership team, with direct visibility into company strategy and decision-makingBuild and lead a high-performing administrative team, shaping how support functions operate at scaleWork in an AI-forward environment with access to modern tools that amplify your efficiency and impactPlay a meaningful role in a mission-driven company helping communities and organizations thriveBenefits:Medical, dental, and vision insurance options100% Employer paid short/long term disabilityBasic Life401(k) option with 100% company match up to 4%10 sick days annually10 company paid holidays6 weeks paid parental leaveNon-Exempt employees have a generous accrual policyInclusion and Diversity: The Company is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. The Company does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.The Company provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.Our mission-critical tools help our customers manage and grow their communities and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.Interview Process & ExpectationsOur interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.