IT Specialist

We are hiring an IT Administrator who will serve as the primary technology support resource for a Nebraska-based organization. This person will manage day-to-day IT operations across multiple field locations, including hardware, networking, POS systems, ERP platforms, user support, and troubleshooting. The role is highly hands-on and field-based, requiring someone comfortable working independently, traveling between sites, and resolving technical issues from start to finish.Top 4 SkillsIT infrastructure and systems supportNetwork and Wi-Fi troubleshootingERP/POS administration (Epicor, Eagle, or similar)Multi-site desktop and hardware supportResponsibilitiesSupport desktops, laptops, printers, POS systems, and store technology across multiple Nebraska locationsTroubleshoot hardware, software, networking, and connectivity issuesAdminister and support Eagle, Epicor, and related business systemsManage Wi-Fi infrastructure, security systems, and user accessTravel between Nebraska locations to provide onsite technical supportAct as the sole internal IT resource for the organizationPartner with leadership to identify operational technology needsOwn technical issues through full resolution and follow-upQualifications3-5 years minimum experience in IT administration, desktop support, or systems supportStrong troubleshooting experience across hardware, software, and networkingAbility to work independently with minimal supervisionComfortable supporting multiple remote or branch locationsStrong communication and customer support skillsNice to HaveExperience with Epicor, Eagle, or other ERP systems