Remote Optimization Engineer for Workforce Planning

Miratech Group is seeking an Operations Research Engineer to join the Workforce Management stream and develop optimization models for large-scale contact center planning. You will design a schedule engine using CP-SAT, own the constraint model end-to-end, and build a production-grade solver as a service within the WFM platform. You will collaborate with product, WFM experts, architects, and engineers to translate business requirements into robust optimization solutions, validate schedules with