IT Operations Manager

Position Summary: Reporting to the Senior Manager of IT / Business Operations, the IT Operations Manager will own the daily operation and continuous improvement of Gorton's IT infrastructure and security operations. You will serve as a hands-on leader, partnering with IT leadership on priorities while working alongside a senior technical specialist and overseeing onsite and remote third-party support. What you'll do:Own the day-to-day operation of IT systems (networks, servers, endpoints, identity, and access)Remain hands on with troubleshooting, system changes, and infrastructure improvementsProvide leadership and oversight of onsite and remote third-party IT support resourcesOwn IT security operations across identity, access, monitoring, and endpoint protectionEnsure reliable IT operations for a 24×5 manufacturing environment, including participation in off-hours escalation and incident response as neededPlan and oversee infrastructure-focused initiatives such as:Network and facility upgradesServer and application modernizationIT asset and endpoint lifecycle managementEnsure strong operational practices around:System availability, performance, reliability, and service levelsAccess controls, MFA, and least-privilege enforcementMonitoring, alerting, incident response, and root cause resolutionPartner with IT leadership on planning, prioritization, and budgetingDefine, maintain, and enforce documentation, operational standards, and support processes Technology Environment:Gorton's operates an evolving, primarily Microsoft-stack technology environment, including:Microsoft 365 and hybrid cloud infrastructure across Nutanix (on-prem) and Azure VMsWindows Server, Active Directory, endpoint managementFortinet-based network and perimeter security (firewalls, switches, access points)Microsoft security and identity tooling (IAM, MFA, endpoint protection, monitoring)Microsoft Teams as the primary collaboration and communication platform What you'll need:Bachelor's degree in IT or a related field preferred, or equivalent practical experience7-10+ years of experience in IT operations or infrastructurePrior hands-on technical experience with direct ownership of systems and operational outcomesStrong grounding in Microsoft environments, networking, and security fundamentalsExperience supporting multi-site organizations with manufacturingExposure to application support and Unix/Linux environments is a plusRelevant technical certifications (Microsoft, networking, or security) are a plus, but not requiredComfortable working in a small team model with third-party support resourcesPragmatic, accountable, and execution-focused approachStrong interpersonal skillsPay Range: $117,360-155,000/AnnualCandidates must have permanent U.S. work authorizationGorton's is an equal opportunity employer.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities