Head of Product Marketing

About the RoleWe're looking for a highly driven Head of Product Marketing who wants to build, not maintain. This role sits at the center of product, sales, and marketing at Embrace, with ownership across our Web and Mobile RUM products. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing.What You’ll DoOwn product marketing for our Web and Mobile RUM products, from positioning through launch and ongoing adoptionBuild and evolve go-to-market strategies for new products, features, and integrations in partnership with Product and EngineeringLead end-to-end product launches, including messaging, enablement, campaigns, and post-launch performance trackingCreate sales enablement assets that help reps win, including pitch decks, battlecards, demos, competitive talk tracks, and pricing narrativesPartner closely with EPD to translate technical capabilities into clear customer value and market differentiationStay ahead of the competitive landscape across observability, RUM, performance monitoring, and adjacent platformsDevelop customer-facing narratives through case studies, proof points, and customer marketing programs that support expansion and retentionBe the voice of the customer by running market research, customer interviews, win-loss analysis, and persona developmentCraft clear, benefits-driven messaging that is technically credible and resonates with both technical and business buyersOur Ideal Candidate will have:5–7 years of product marketing experience in SaaS, preferably within observability, developer tooling, or infrastructure platformsExcellent communication skills and comfortability writing and speaking with people to help them solve their issuesProven track record of building sales enablement that materially improves deal outcomesStrong competitive instincts and experience positioning against well-known vendorsAbility to balance strategy and execution in a fast-paced, evolving environmentData-informed decision maker who uses customer and pipeline insights to guide prioritiesHigh ownership, low ego, and a genuine interest in helping teammates and customers succeedWillingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatheringsThe cash compensation for this role is in the $160K-$180K range. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page.Why Join Embrace?As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.