Agency Administrative Specialist

Agency Administrative SpecialistSmith & Sons Insurance Agency, Inc. Lawton, OklahomaPosition OverviewSmith & Sons Insurance Agency is seeking an organized, dependable, and detail-oriented Agency Administrative Specialist to support daily agency operations.This role includes administrative organization, calendar and inbox management, customer service support, operational coordination, and temporary bookkeeping assistance while a team member is on leave.The ideal candidate is professional, organized, proactive, and enjoys helping keep a team and office running efficiently.Core ResponsibilitiesAdministrative & Operational SupportMaintain organization across agency systems, files, and processesAssist with scheduling, calendars, reminders, and communication follow-upSupport recurring operational tasks and office coordinationHelp leadership and staff stay organized and on trackCustomer Service & Account SupportProvide excellent service to clients and potential clientsMaintain accurate records of customer communications and activityAssist Producers with pre-sale and post-sale support activitiesBookkeeping & Financial SupportAssist with bookkeeping and financial administrative tasksSupport invoice handling, expense tracking, reconciliations, and recordkeepingTeam SupportCommunicate professionally with clients, vendors, and team membersSupport a positive, respectful, and team-oriented cultureQualificationsStrong organizational and communication skillsHigh attention to detail and follow-throughAbility to manage multiple prioritiesProfessional, dependable, and trustworthyComfortable learning new systems and processesAdministrative, bookkeeping, or office experience preferredPreferred SkillsMicrosoft Office experienceBasic bookkeeping or accounting familiarityCalendar and email management experienceInsurance or professional office experience is a plusAbout Smith & Sons Insurance AgencySmith & Sons Insurance Agency is a fourth-generation independent insurance agency serving Oklahoma families and businesses. We value professionalism, teamwork, honesty, and helping protect the financial stability of the people we serve.Schedule & CompensationFull-time preferred (part-time may be considered)Compensation based on experience and qualificationsOpportunity for long-term growth within the agencyTo ApplyPlease submit your resume to hire@smithsonsins.com and a brief introduction, explaining why you would be a strong fit for this role.