Emergency Client Service Coordinator - Weekends
Job TypeFull-timeDescriptionPartner Veterinary is looking for an Emergency Client Service Coordinator to join our Richmond, VA team!Partner Veterinary Emergency & Specialty Center (PVESC) is a women founded and lead business.Be a part of reimagining and transforming the veterinary profession by joining our team at our Emergency and Specialty hospital in Richmond, VA!Do you want to grow and advance your skills? Partner Veterinary has you covered!We provide our team members with the tools, resources, training, and administrative support to promote an engaging work culture.To set you up for success, We gift you a *wellness week of PTO after 90 days of employment. This includes 30-40 hours of initial PTO dependent upon your schedule. Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax after you begin your new position with us.What does your day look like at Partner?The Client Service Coordinator is the first face and voice of Partner Veterinary. The impact of this allows you to communicate with patience and compassion to clients and team with an "I can help" approach.The daily emphasis is on tasks that support and facilitate team and client communication and coordination. This includes updating team members, other services, and the referring community. Additional tasks include performing duties such as accurately entering service charges in the processing database and completing end of day financial tasks. You will work with unique and varied cases, and you have the resources to enable optimal patient outcomes.This is a weekend position, with Friday/Saturday/Sunday or Saturday/Sunday/Monday shifts.Our team member benefits and perks:Benefits: Paid wellness week off after 90 days of employment3 weeks paid vacation, prorated your first yearShift differential for overnight and weekend shiftsAnnual uniform allowanceContribution to health insurance401KVision and Dental CoverageShort Term Disability CoverageCompany Paid Life Insurance & Long-Term DisabilityPerks: Bring your pet to work during your shiftGet role-specific trainingClear and transparent career development pathsOur 20,000 square foot reimagined building and team design includes: Conscious and deliberate building design layout that encourages interdepartmental communication and collaborationUnique support roles that enable our team to practice at your highest levelScribes document exams and facilitate discharging appointmentsOnsite MRI, CT, and more bells and whistlesRequirements Minimum 2 years' ER/urgent/specialty care veterinary client service experience, preferredUnderstanding of veterinary workflows, procedures, and medical terminologyAbility to quickly process, analyze, and react to unplanned and emergent medical situations without delay, so as to ensure the safety of team members and patientsA curious and motivated energyInterest in collaborating with the teams across the Partner networkOur core values: ReimagineEmpowerCommunity CareAbout us:Our mission statement is our commitment to our team:Partner Veterinary's mission is to provide the best workplace for veterinary talent so that we are the provider of choice for expert and compassionate emergency and specialty veterinary care in our communities.https://partnervesc.com/Are you ready to learn more? Visit our website and apply on our careers page. We look forward to meeting you!Salary Description$18-$26