Customer Service, Data Entry, & Collections Clerk

Customer Service, Data Entry, & Collections ClerkWe are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Responsibilities:Answering incoming calls and assisting customers with inquiriesEntering customer information and service requests into our databaseProviding support to the service technicians and dispatch teamAssisting with scheduling and confirming service appointmentsMaintaining a high level of professionalism and customer service at all timesContact customers by phone, text, or mailReview and update account statusMaintain records of payments and account detailsSchedule follow-up communication with customersMonitor accounts receivableRequirements:Prior experience in customer service, data entry role, and collectionsProficiency in QuickBooksExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentStrong attention to detail and accuracyAbout Us:Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth. Compensation: $18.00 - $24.00 per hourPrecision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.We ranked #13 in the top 20 new franchises by Entrepreneur magazine.We also ranked #227 in Entrepreneur magazine's Franchise 500.We received the "Spirit of Success" award from Southwestern Bell.Multiple franchises with the Angie's List Super Service Award.Our MissionTo provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.Our VisionTo establish Precision Door Service as the public standard and national household name in garage door repair service.This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. xevrcyc All inquiries about employment at this franchise location should be made directly to the franchisee.