Holter/Pacemaker Tech (Falmouth)

Purpose of Position: Ensures the highest quality of patient care, including customer service, is performed in a professional, efficient and accurate manner.Description Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians Ensure new device implant patients are enrolled in a monitoring system Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments Application and education of holter monitor to patients Edit holter monitor reports on software and give reports to physicians Return phone messages and answer pacemaker and holter monitor questions Use of EHR software to obtain and input information Communicate with physicians, nurse practitioners, CMA, medical records and secretaries Back up both the holter and pacemaker systems Purge old records/documents and transfer to storage boxes Bill both holter and device reports Stock and order supplies for both the holter and pacemaker Offer assistance to coworkers when able Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice Performs other work related duties as assigned or requested.Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service.Qualifications Ability to read, write and communicate in English High school diploma Knowledge of basic anatomy and physiology Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks. Basic computer skills Knowledge of basic office equipment including copy machine, fax machine, telephone and postage Exhibit the values of respect, integrity, innovation and compassion Must be able to project a professional, pleasant image while interacting with a variety of personalities Ability to relate cooperatively with all contacts including staff, patients and outside offices Pleasant telephone voice and etiquette Excellent verbal communication skills Certified Medical Assistant preferredSchedule Details: 40 Hours Per Week, Monday-Friday, 8:30a-4:30p, No Weekends & No Holidays Organization : Medical Affiliates of Cape CodPrimary Location : Massachusetts-FalmouthDepartment : MAC-TCS GeneralAnnual/Hourly: UnassignedHiring Pay Range: 0 - 0