Hybrid UCaaS Telephony Support Technician

RedStream Technology is seeking an IT Service Desk Technician with a focus on telephony support in Lewisville, TX. This hybrid role requires 2+ years of IT support experience and strong troubleshooting skills, handling inbound calls and addressing phone service issues. Responsibilities include executing UCaaS MAC tasks and cross-training on general IT support areas. The successful candidate should possess familiarity with Active Directory and ticketing systems. RedStream offers a supportive environment with opportunities for mentorship and growth. J-18808-Ljbffr