Business Development Representative

Job Description: About Madison HondaMadison Honda, one of New Jersey's most successful Honda dealerships, is seeking dedicated Business Development Representatives (BDC) to join our Internet Sales team. This is a full-time position offering a competitive salary range of $70,000 to $115,000 annually, plus a $1,000 signing bonus.Job DetailsSalary: $70,000 to $115,000 per yearJob Type: Full-TimeLocation: Madison, NJ 07940 Position OverviewAs a BDC Representative, you will manage incoming phone calls and internet leads, confirm sales appointments, and conduct long-term follow-up with unsold customers from various sources including internet leads, showroom visits, and phone inquiries. Your goal will be to nurture strong customer relationships and generate repeat business by ensuring customer satisfaction throughout their ownership experience.Key ResponsibilitiesMake outbound calls to prospective and current customersRecord all customer comments and interactions accurately in the systemSchedule and confirm sales appointments, including rescheduling no-show customersFollow up with the sales team to verify appointment outcomesMaintain and update customer information within the databaseExecute contact strategies based on marketing initiativesRespond promptly to customer website inquiriesEngage internet customers via email, phone, and text to schedule appointments following a set timelineNotify appropriate departments when appointments are bookedAssist with additional tasks as assigned to support team operations Work EnvironmentMadison Honda offers a supportive and energetic work environment where technology and customer service excellence are valued. Join a professional team committed to enhancing the car-buying experience through innovation and outstanding service.Job Requirements:High school diploma or equivalent requiredPrevious experience in a similar role is requiredPrevious experience at a Honda dealership is preferred but not mandatorySales experience is a plusStrong verbal and written communication skillsProficient with internet applications and computer softwareExcellent organizational skills with the ability to track multiple leads effectivelyDemonstrated follow-through and follow-up abilities WHAT WE OFFER:Tremendous product & inventoryOngoing company-wide trainingStrong company reputationGrowth opportunitiesProfessional, enthusiastic & supportive working environmentWhen you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.We are an Equal Opportunity Employer and a drug-free workplace.