Director of Operations I

This position is a key senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas: cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations.Essential Job FunctionsDrive, review, development and implementation of operational process to increase productivity and reduce costAccountable for warehouse operations, including but not limited to, introduce and expand consistent operation practices across the business to significantly improve productivity, quality, and profitabilityProvide analysis of business results to Chief Operating Officer on a periodic basisParticipate in the strategic planning process of operationsPlan and review upgrade systems and proceduresIdentify, analyze and make recommendations to correct and mitigate of problemsParticipate in freight negotiationsResponsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square footCreate and operate within budgetResponsible for all inbound/outbound transportation operationsEstablish and modify as necessary, all policies and procedures for operation departmentsGenerate purchase requests for materials required for operationsProvide time and motion pricing to the sales departmentResponsible for safety, training & guidelinesReview client pricing and contractual commitments to assure compliance.According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the "essential job functions with or without a reasonable accommodation.Job Specifications - includes Education, physical and mental demands, and working conditionsMinimum 5 years of demonstrated senior level operations or related leadership experienceStrong interpersonal and relationship building skillsExcellent communication skills including verbal and written presentation skillsCritical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problemsDemonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systemsExperience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment includingExperience as a team builder, leader, coach & motivatorBilingual in English and Spanish a plus but not requiredCollege graduate or equivalent experience in operationsWorking ConditionsThis job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.