Customer Service Representative

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionLuminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.Company DescriptionLuminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.