Hospital Liaison

About RotechJoin a Leader in Home HealthcareAt Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.Explore more about our mission and services at Rotech.com.Overview and ResponsibilitiesJob Title: Hospital Liaison - Respiratory & DME ServicesJob SummaryAre you passionate about patient care and experienced in healthcare coordination? We're looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you'll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You'll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.This is a Tuesday through Saturday position. 8:00 am to 5:00 pm with an hour lunch or 8:30 am to 5:00 pm with a 30 minute lunch.What You'll Do-Essential Job FunctionsCollaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient dischargesEnsure timely delivery and setup of respiratory and DME equipment at the point of dischargeEducate patients and caregivers on proper equipment use and maintenanceMaintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logsSupport emergency equipment needs and troubleshoot issues as they ariseParticipate in quality improvement initiatives to meet company and JCAHO standardsMaintain strong relationships with hospital personnel and serve as a trusted resource for discharge planningProvide in-service training and CEU programs as neededRepresent the company at trade shows and professional eventsTravel to patient homes for equipment setup and follow-up using a company vehicleWhy Join Us?Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home careWork in a collaborative healthcare environment with supportive leadershipReceive training on specialized respiratory and DME equipmentEnjoy a dynamic role that blends clinical coordination, patient education, and fieldworkQualificationsEmployment RequirementsTo ensure a safe and compliant work environment, employment is contingent upon:Completion of a company-wide background checkDrug screening, if applicable to the positionA valid driver's license in your state of residence with a clean driving record, if driving is requiredEducation & ExperienceRequired:High school diploma or GED equivalentPreferred:Experience working with medical equipment or in a healthcare settingFamiliarity with medical billing practices and insurance reimbursementBackground in medical administration and record managementAt least three years of related work experienceKnowledge of medical terminologySkills & CompetenciesWe're looking for someone who can:Perform basic mathematical calculations accuratelyCommunicate clearly and professionally in English, both verbally and in writingInterpret and respond to various forms of communication (verbal, written, visual)Handle sensitive information with discretion and confidentialityStay organized, manage time effectively, and solve problems independentlyWork well both independently and as part of a collaborative teamMaintain attention to detail while managing multiple tasksTechnical & Equipment ProficiencyYou'll be expected to:Use email and internet for communication and researchNavigate Microsoft Outlook, Word, and ExcelOperate standard office equipment (fax, copier, printer, phone, computer/tablet)Safely load, unload, and secure equipment according to company policyUnderstand and operate home respiratory equipment and suppliesTroubleshoot and perform basic mechanical repairs on equipmentPhysical & Environmental DemandsThis role requires:Lifting and transporting equipment (up to 65 lbs)Sitting, standing, walking, talking, and listening throughout the dayClose visual work with small print on screens and paperworkRegular contact with patients and equipment, with potential exposure to pathogensDriving a company vehicle for the majority of the workdayRotech InformationBenefitsGenerous paid time off and paid holidaysOvertime pay for non-exempt positions (as applicable)Commissionfor Account ExecutivesBonus and incentive opportunitiesFixed and variable car reimbursement for Area Managers and Account ExecutivesCar, mileage, and telephone reimbursement(as applicable)Employee discount and recognition programsEmployee Assistance Program (EAP)401(k), HSA, and FSA/Dependent Care FSAMedical, prescription, dental, and vision coverageLife insurance, disability, accidental death, identity protection, and legal servicesMeru Health mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings Solutions programsHepatitis B (HEPB) and TB vaccinationsMake the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.