Global Complaint QA Specialist

A company is looking for a Global Complaint QA Specialist. Key ResponsibilitiesCoordinate complaint follow-ups with vigilance and global contact center partners Perform weekly complaint/event data reconciliation activities to ensure compliance with regulatory timelines Submit medical device near-incident reports to health authorities as requiredRequired QualificationsBachelor's degree from an accredited institution (Science or Biomedical preferred) 5+ years of experience with complaint handling processes preferred Ability to complete tasks to ensure timely delivery of outputs Ability to follow SOPs, WIs, or decision trees Ability to balance multiple priorities to meet complaint handling system requirements