Product Manager L&D

Pay range: 90-100/hr *based on experienceThis Job Description provides a summary of the duties and/or characteristics of work performed and is not inclusive of every detail of the job for every individual assigned to the position. This description will be reviewed periodically and revised as duties and responsibilities change with business demands. Other duties not listed above may be assigned as needed.Brief Description:How We Work - The Global Capability Product Operating Model: We operate using a modern Global Capability Product Operating Model to shape, deliver, and evolve our digital products. Cross-functional, empowered product teams own outcomes-not just outputs-and work from clear product visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, youll collaborate closely with development, design, and stakeholders across the organization, using discovery and delivery practices to ensure were building the right things, in the right way, at the right time. The Learning & Development (L&D) Principal Product Owner provides handson product leadership and strategic direction for the L&D product team within the L&D suite. Reporting to the L&D Suite Lead, this role serves as the primary product leader for the L&D product team and partners closely with L&D Tech Leads, development teams, and vendor partners to ensure solutions are aligned with product priorities and enterprise standards.The L&D team enables enterprise capability development by delivering structured training, onboarding, and skill development solutions across sales, marketing, medical, and CX teams. As the Principal Product Owner, you will have primary accountability for the product vision, roadmap priorities, governance, and measurable outcomes for learning and development products, including enterprise learning platforms, training content libraries, onboarding programs, and role-based learning curricula, ensuring capabilities deliver meaningful, measurable impact for users and the business.Essential Functions/ResponsibilitiesKey Responsibilities: Product Strategy & Roadmap Ownership • Define and articulate the product vision, measurable success metrics, and outcomes aligned to enterprise and franchise priorities. • Own and continuously evolve the L&D roadmap, making prioritization and trade-off decisions to add the most value. • Translate business needs into product solutions that drive measurable impact across franchises and the enterprise.Business-Technology Bridge • Act as the primary bridge between business stakeholders and development teams, ensuring requirements are clearly defined and aligned to defined product outcomes and success metrics. • Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. • Define clear product requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs.Integration & Platform Evolution • Partner with development and data teams to ensure seamless integration across learning management systems (LMS), learning experience platforms (LXP), content management systems, and enterprise enablement tools supporting training delivery and tracking. • Influence ongoing platform evolution to support scalability, flexibility, and compliance requirements. • Monitor system performance, adoption, and platform health to inform backlog prioritization and continuous improvement. • Manage backlog prioritization, requirements documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with development teams.User-Centered Solution Development • Leverage user insights and engagement data to shape L&D capabilities that integrate effectively into real-world workflows. • Define and refine role-based learning frameworks, onboarding journeys, and training prioritization logic to support capability development across commercial functions. • Design, build, and scale reusable, on-demand learning assets (e.g., e-learning modules, job aids, playbooks) and structured training programs that support onboarding, capability development, and continuous learning across sales, marketing, medical, and CX teams.Delivery, Optimization & Value Realization • Partner with development and data teams to deliver scalable, reusable L&D capabilities. • Monitor product performance, adoption, and engagement metrics to inform backlog prioritization and continuous improvement. • Drive experimentation to improve learning engagement, adoption, training effectiveness, and capability development outcomes across the organization. • Help articulate the product's value proposition and its impact, promoting product awareness and value across franchises and fostering a culture of engagement and feedback in partnership with Activation.Required Knowledge, Skills, and AbilitiesTechnical Skills • Experience designing scalable product frameworks, prioritization logic, and governance standards. • Strong understanding of learning and development platforms, enterprise training ecosystems, and digital learning solutions. • Familiarity with learning management systems (LMS), learning experience platforms (LXP), content authoring tools, and training delivery technologies or comparable platforms. • Knowledge of learning strategy, instructional design, onboarding, capability development, and performance enablement applicable to the L&D product team. • Experience working within Agile product development and product operating models.Business Skills • Strong ability to align cross-functional stakeholders across marketing, field, analytics, and technology teams. • Experience driving enterprise standardization while enabling franchise-level flexibility. • Strong analytical mindset with the ability to translate engagement data into actionable product decisions. • Ability to balance innovation, governance, compliance, and operational sustainability. • Excellent communication skills with ability to influence senior stakeholders and articulate product value clearly.Required/Preferred Education and LicensesQualifications: • Bachelors degree in business, technology, marketing, science, or related field. • 7+ years of experience in product management, product ownership, or digital engagement platforms. • Demonstrated experience managing roadmap delivery across cross-functional teams. • Experience working with learning and development platforms, LMS/LXP systems, and enterprise training solutions. Preferred / Additional Qualifications: • Advanced degree (MBA or relevant graduate degree) preferred. • Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. • Experience partnering with enterprise platform teams or Global Capability Product teams supporting digital and operational capabilities. • Advanced degree may offset a portion of required years of experience, consistent with enterprise hiring guidelines.Working Requirements: • 20% travel will be required.Expected Behaviors • Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. • Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. • Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. • Acts with a One mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. • Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. • Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. • Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. • Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. • Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.At, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive, and individuals reach their full potential. invests in people managers to equip them to drive performance, grow individuals, and create belonging. As a result, people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to empower every team member to thrive.