Lead Food Service Supervisor

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8umLocation: Groton Sub Base GalleyShift: Monday, Tuesday, Wednesday: 5:00 am through 1:30 pm and Saturday and Sunday: 6:00 am through 2:30 pmJoin our team as a Lead Mess Attendant Supervisor and help keep our dining operations running smoothly and efficiently. In this role, you’ll guide a hardworking crew, support a clean and safe galley environment, and play a key part in creating a positive experience for everyone who comes through our doors.Supervise a team of 10–15 Mess Attendants, providing daily direction, support, and accountability.Lead and facilitate Mess Attendant Supervisor meetings to communicate expectations, updates, and performance standards. Follow all guidelines and procedures as outlined in the Statement of Work (SOW). Develop and maintain cleaning schedules, ensuring all tasks are completed accurately and on time.Oversee and verify all temperature logs, sanitation logs, and related documentation for accuracy and completeness.Conduct control inspections to ensure compliance with sanitation, safety, and operational requirements.Serve as the lead supervisor during morning shifts and weekends, acting as the point of contact when the Senior Supervisor is unavailable.Provide hands‑on support to the team, including dishwashing, sanitizing cookware, and maintaining cleanliness in all service areas.Support front‑of‑house operations, including dining area resets, trash removal, and maintaining cleanliness across all zones.Assist with inventory checks, supply distribution, and coordination with kitchen staff.Ensure proper use of PPE, identify safety concerns, and report issues to the Project Manager.Maintain a safe working environment by following all sanitation, safety, and food‑handling procedures. What You’ll Need To Be SuccessfulMinimum of 5 years of experience in food service, custodial, galley, or high‑volume dining operations.Minimum of 3 years of experience in a lead, supervisory, or team-support role.Experience conducting walk-throughs, quality checks, or compliance inspections in a food service or custodial environment.Knowledge of safety protocols, PPE requirements, and hazard identification in a food service or custodial environment.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Valid RealID.Must be able to obtain and maintain government base access. Bonus If You Have These SkillsFamiliarity with inventory rotation, stock management, and basic supply tracking.Strong attention to detail with the ability to uphold high standards of cleanliness, organization, and documentation accuracy.Strong communication and organizational skills, with the ability to relay updates and instructions clearly.Strong time‑management skills with the ability to keep the team on schedule and maintain workflow efficiency.Strong problem‑solving skills with the ability to address minor conflicts or performance issues with professionalism and fairness.Ability to maintain professionalism and composure during high‑volume or challenging periods.Ability to work independently and make sound decisions when senior leadership is not present.Why You'll Love This JobYou’ll be a part of a mission-driven team that values your hard work and helps you grow.Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.Opportunities for advancement—grow your career with us! Explore Our Generous Benefits PackageEmployer Sponsored Benefits Includes:Insurance - Medical, Dental, VisionTelemedicineRetirement Plan & Match OptionsDisability PlansLife InsurancePaid Holidays & VacationSick & Personal TimePhysical & Environmental DemandsLifting: The position requires the ability to lift, carry, push, and pull items weighing up to 40 pounds on a regular basis.Standing and Walking: The role involves standing and walking for extended periods throughout the shift, often on hard, wet, or slippery surfaces.Hand and Arm Use: Frequent use of hands and arms is required for cleaning, lifting, scrubbing, and handling kitchen tools and equipment.Physical Movements: The work routinely involves bending, kneeling, reaching, twisting, and performing other physical movements necessary to complete daily tasks.Temperature Exposure: Employees may be exposed to hot surfaces, steam, and high‑temperature dishwashing equipment, as well as occasional work in cold environments such as walk‑in refrigerators or freezers.Noise Level: The work environment can be noisy due to dish machines, equipment, and general kitchen activity.Floor Conditions: Floors may be wet, humid, or slippery, and appropriate non‑slip footwear may be required to ensure safety.Chemical Exposure: The position requires regular use of cleaning chemicals and sanitizing agents, and proper personal protective equipment—such as gloves, aprons, or eye protection—must be worn as needed.Sensory Requirements: Good vision, hearing, and hand‑eye coordination are necessary to safely operate equipment and complete assigned tasks efficiently.Reasonable accommodations can be provided.CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.Copy and paste the link below into your web browser to view the posters pertaining to:Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractorsCW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturlPlease E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.