Logistics Coordinator

Job SummaryThe Logistics Coordinator is responsible for overseeing and coordinating supply chain operations, ensuring timely delivery of products, and supporting accurate shipment reporting. This role coordinates closely with carriers, warehouses, suppliers, and internal teams to support daily transportation operations, including scheduling, tracking, and issue resolution. The Logistics Coordinator plays a key role in system-related troubleshooting, identifying and resolving issues within the ERP platform.Key Responsibilities:Coordinate and schedule inbound and outbound shipments with carriers, warehouses, and suppliersCommunicate proactively with internal teams and external partners when issues ariseManage in-transit damage and loss claimsTrack and report on service failure trends, KPIs, and carrier performance metricsTroubleshoot system issues related to order processing, shipping errors, or inventory discrepanciesSupport system testing, upgrades, and new process implementationsDevelop and maintain standard operating procedures (SOPs) for both logistics processes and system workflowsAssist in freight audits and invoice validationMonitor freight costs and identify savings opportunitiesRequired Skills and QualificationsAssociate's or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field1-3 years of experience in logistics, transportation coordination, or supply chain operations (internships accepted)Strong organizational skills with the ability to manage multiple shipments, priorities, and deadlinesEffective communication skills, both written and verbal, with the ability to work cross-functionally and with external partnersProblem-solving skills, especially in resolving shipment delays, carrier issues, and system discrepanciesAbility to troubleshoot system and transaction issues related to orders, inventory, and shippingProficiency in Microsoft Office, especially Excel (data tracking, reporting, basic analysis)Highly motivated and eager to learn with a strong interest in supply chain and logistics operationsPreferred Qualifications* Experience working with ERP or transportation systems (e.g., Microsoft Dynamics 365, SAP, Oracle, TMS platforms)