Technical Services Analyst

Job Overview and Why Join Us We are looking for a motivated, enthusiastic, and eager-to-learn Junior Technical Service Representative to support our clients both within and outside the Palm Beach area. This role is ideal for someone early in their technical career who has a strong customer service mindset, good communication skills, and a desire to build hands-on technical experience in a fast-paced environment. Responsibilities and Duties Assist with the installation, calibration, and testing of IT equipment and related peripherals Monitor system operations and help identify potential issues Perform basic system and software integration tasks, as well as hardware troubleshooting Support technical dress rehearsals for IT project rollouts Conduct basic data analysis as required Use Windows operating systems (Windows 7 and above) to perform tasks such as adding or removing users Help oversee equipment performance to ensure proper functionality Requirements Strong customer service, organizational, and time-management skills Hands-on technical aptitude with a willingness to learn and grow Some experience or exposure to desktop support, including input/output devices and related processes Basic understanding of networking, hardware, and software concepts Familiarity with network infrastructure and software applications is a plus Good troubleshooting skills and the ability to think critically Detail-oriented with the ability to manage and prioritize multiple tasks Working knowledge of Microsoft Office Suite applications Willingness to travel within the United States for technical assignments Preferred Qualifications 1–3 years of experience with a B2B service provider Entry-level or foundational certifications such as ITF+, A+, Network+, or Security+ Prerequisite A company vehicle is not provided. Employees must have reliable personal transportation. Mileage reimbursement will be provided. Pay: From $25.00 per hour Work Location: In person