Senior Automation Specialist

Join the Covered California team!Are you interested in using your analytical skills to improve automated eligibility for Californians seeking health coverage? Join our Eligibility Automation team to serve as a program subject matter expert, working with internal and external partners to translate complex eligibility and enrollment rules into clear business and system requirements. In this role, you will help define system behaviors, analyze defects and issues, and support solutions that reduce manual work, improve accuracy, and enhance customer experience. If you are passionate about expanding access to health coverage and enjoy solving problems at the intersection of enrollment and eligibility, and technology in a collaborative environment, we encourage you to apply.At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the Policy, Eligibility, and Research Division.Salary: $7,276.00 - $9,107.00 per MonthApplication Deadline: 9/14/2025 @ 11:59 pm PSTRequired Documents: Application, Resume and Statement of Qualifications (SOQ) Qualifications We’re Looking For:Experience interpreting and applying healthcare eligibility and enrollment requirements, preferably within Covered California, Medi-Cal, or other public health coverage programs, and translating policy into business or system requirements.Experience working with or supporting eligibility and enrollment system automation (e.g., CalHEERS or similar large-scale IT systems), including identifying defects, documenting system behaviors, and partnering with technical teams on solutions.Strong analytical and critical thinking skills, including the ability to analyze complex data, rules, and workflows; identify root causes; and develop clear, actionable recommendations.Demonstrated ability to lead and collaborate on cross-functional projects and workgroups while effectively managing competing priorities and deadlines and maintaining high-quality work in a fast-paced environment.Strong verbal communication and facilitation skills, including presenting complex information in an accessible way and supporting decision-making with leadership and stakeholders.Minimum Qualifications for Health Program Specialist II: CalHREmployee Benefits:Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/.Note:To apply to this position, review this advertisement and complete your application via CalCareers at: CalCareersPlease send any questions regarding the application process and/or position to Careers@covered.ca.govNew to state civil service employees are typically hired at the minimum of the salary range