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DevSecOps Support Engineer - Code-Driven Troubleshooter

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GitLabNew York, NYL4 MidAugust 13th, 2026

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GitLab is seeking a dedicated Support Engineer who thrives in a challenging, fast-paced environment. You will work across Self-managed and GitLab.com (SaaS) customers, diagnosing complex Linux-based issues and providing actionable solutions. You’ll collaborate with Product and Engineering to ensure reproducible bug reports and contribute to improving our documentation and support workflows. This shift role involves 8-hour shifts across 4 weekdays and 1 weekend day, embedding within the