Office Manager

Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offProfit sharingTraining & developmentVision insuranceAre you looking for the next step in your career? Are you looking to join a growing restoration business in the Cleveland market? Come join the Integrated Restoration team.Integrated Restoration is a family owned and oriented restoration business that prioritizes a personal touch while delivering top-quality workmanship. We provide exceptional services in water damage restoration, fire and smoke damage restoration, wind, hail, impact, and reconstruction services. Our team is committed to exceeding customer expectations, ensuring seamless claims processes, and providing detailed documentation for efficient settlements and complete customer restoration to return properties to pre-loss conditions. As the office manager, you will coordinate inbound calls, manage billing and invoicing, and coordinate scheduling amongst all internal stakeholders.Job SummaryWe are seeking an office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, maintain accounting records, coordinate permitting and registrations, handle payroll, and ensure the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and all other general duties to maintain a high functioning office. The ideal candidate is highly organized with excellent verbal and written communication skills, self-starter and driven, and the ability to implement systems and procedures. We are looking for an individual who is OK with making mistakes while trying to help drive growth both personally and professionally.To be considered for the role, please complete a Culture Index survey: https://surveys.cultureindex.com/s/KcqKCVSxtq/119440Job TasksMonitor banking statement, approvals, accounts payable and vendor managementMaintain CRM and job management software by adding new jobs and documenting updates as neededSchedule inspections with estimator and potential new customerMonitor and update WIP Report alongside other Review and submit invoices created by Project Managers in QuickBooksReview credit card spend and match them to the proper expense accountsSubmit payroll and verify weekend/overtime job eligibilityReview payables in QBO for timely processing of subcontractor/vendor payments and allocated to correct project assignmentsEnsure any bond, permits, registration, or insurance expirations are handled before expiryManage the full A/R cycle, including generating invoices, tracking payments, filing liens, and developing A/R payment plansInitiating proactive follow-ups with clients or adjusters on past due accountsCoordinate onboarding timeline and assign first-day tasks in collaboration with hiring managerEnsure completion of all new hire documentation and onboarding in coordination with legal and company complianceMaintain complete and up-to-date vendor files (COIs, W-9s, agreements)Plan company events and offsites in collaboration with managersTrack and manage event budgets and submit post-event spend summariesQualificationsHigh school diploma/GED required, some college preferredPrevious experience as an Office Manager or similar position preferredUnderstanding of office equipment, systems, and proceduresKnowledge of QuickBooks and accountingSkilled in Microsoft Office, Excel, and OutlookKnowledge of Insurance Restoration systems including TPA systems and Dash, preferredExcellent time management skills and ability to prioritize multiple tasksStrong problem-solving skills and attention to detailSelf-starter that takes initiative but not afraid to ask for helpExcellent verbal and written communication skillsBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementBenefits and 401(k) availableIntegrated Restoration is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.