Information Technology Desktop Support

IT Support Technician | Contract-to-Hire | Brevard, NCWe're hiring on behalf of a growing Managed Service Provider (MSP) in Brevard, NC for a mid-level IT Support / Helpdesk / Desktop Support Technician. This is a long-term contract-to-hire opportunity with a minimum of two years of projected work and the potential for early direct hire conversion.Schedule: This role starts at 3 days per week on-site during the initial ramp-up period, transitioning to 5 days per week on-site ongoing. Candidates must be local to or within a reasonable commute of Brevard, NC — this is the #1 requirement for this role.What You'll Be Doing:Providing Tier 1/2 desktop, helpdesk, and end-user support in a primarily Windows environmentManaging and resolving tickets within SLA guidelinesSupporting Microsoft 365, Active Directory, and general productivity toolsAssisting with basic networking, VPN, and firewall supportLearning and working within standard MSP toolsets for ticketing, monitoring, and remote managementWhat We're Looking For:3-5+ years of IT support or helpdesk experienceStrong Windows 10/11 and Microsoft 365 proficiencySolid communication and customer service skillsAbility to prioritize and manage multiple issues in a fast-paced environmentMSP experience is a strong plus but not required — we will train the right personMust be local to Brevard, NC or able to reliably commuteWhy This Role: Long-term contract with real stability, a clear path to permanent employment, and the opportunity to grow your skills across a diverse MSP client base.📍 Brevard, NC | 💼 Contract-to-Hire | 🖥️ On-SiteInterested? Send us your resume and confirm your proximity to Brevard, NC to be considered.