Produce Lead / Full Time - Ashland, OH
Purpose
The Produce Lead reports directly to the Store Manager and the Perishable Manager. This position is responsible for duties such as but not limiting to maintaining the highest standards of freshness and fullness in the stores produce department. The Produce Lead provides excellent customer service and is the leader in maintaining excellent daily department conditions. This position accomplishes all job duties in accordance with company policies and procedures.
Responsibilities
Stocks the produce department each day practicing First-In-First-Out procedure
Follows all quality control and cold chain procedures
Culls the department daily for low quality product or close dated items
Reduces low quality product or close dated product in a timely manner for customers to purchase and to control department shrink
Enters ID loss and discards into the handheld daily for inventory accuracy
Oversees receiving, down stacking, and checking in their own delivery against truck invoice for shortages and quality issues
Consistently submits credits for deliveries with quality issues or shortages using the store email
Maintains excellent department conditions in produce case, display bins, and dry racks
Maintains a safe and clean working environment
Completes cleaning duties as assigned- weekly cleaning tasks and monthly cleaning tasks.
Provides excellent customer service, which includes but not limited to, communicating in a friendly/courteous manner
Writes orders for their department using the order guide and utilizing the on hand and order columns when completing
May assist with training of new managers or clerks on the department procedures
Maintains proper rotation for dated and undated products
Ensures products have price tags/signs and are displayed per company guidelines
Ensures WIC eligible items are properly coded in system for ease at register
Protects company property, funds and merchandise
Properly displays, trims, packages, and fills authorized fresh produce
Maintains excellent sanitation standards in preparation area and backroom- scale, produce table, produce sink, cooler
Performs other duties, including working in other areas of the store, as assigned
Oversees counting of quarterly inventory with accuracy and honesty
About You
Must be 18 years of age or older
High School diploma or equivalent preferred
Proven, efficient retail sales experience; excellent customer service preferred; produce experience preferred but not required
Excellent teamwork and problem-solving skills
Must be able to read, write and speak in English
Demonstrate effective oral and written communication, interpersonal skills
Proficiency in basic math skills required, including addition, subtraction, multiplication and division, and basic computer skills
Must be dependable and flexible to work scheduled shifts, including a willingness to work in other areas of the store as needed with little or no advance notice
Must adhere to safety standards
Must adhere to a uniform dress code
Physical Requirements
Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds
Must have the ability to stand, walk and / or move about for extended periods of time
Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks