Area Teller

Area Teller - Multiple LocationsUniversity Federal Credit Union (UFCU) has amazing career opportunities in our Retail division. We are looking for Area Tellers to work at various locations. Please continue to read below for the list of branches. This is a fantastic opportunity to begin a career in the financial sector with Austin’s #1 mortgage lender. With a focus on our community, UFCU has received a “Best of the Best” awards from the Austin American Statesman—Best Credit Union, Best Mortgage Lender, and Best Bank. We have also been recognized for having a culture of workplace health—yes, we offer great benefits! At UFCU, we’re proud to focus on people—not profits. If you are a people person who is ready to start a career and be one of the best, we look forward to seeing your application! Apply online today at (link). Apply online today.Under direct supervision a Teller must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and build member relationships by offering products that would benefit them. A Teller must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.Job SummaryProcess member transactions and resolve issues of a routine nature. Assist with general account support through various channels. Ensure operational compliance through drawer management, following opening and closing procedures, and filing required compliance reports.About UFCUFounded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.In Pursuit Of Our Aspiration That UFCU Is Loved By Millions Of Members And Built To Thrive For Generations, We Are Guided By Our ValuesPurposefully Member-ObsessedWe are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.Possibilities ReimaginedWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.Performance Excellence Rooted in Unwavering IntegrityWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.Essential FunctionsRespond to and resolve basic member needsServe as Lobby LeadProcess transactions (includes shared branching)Conduct system navigationProcess and assist with account support (includes online and mobile banking)Manage and balance drawerComplete opening and closing proceduresFile required compliance reports (CTR, SAR, etc.)Adhere to all company policies, procedures and business ethics codesComplete required regulatory Training as assigned.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.Knowledge/Skills/AbilitiesBasic understanding of products, services, financial center operationsBasic knowledge of technology systemsStrong ability to accurately handle and count cashStrong understanding of security and quality control policiesStrong ability to provide exceptional member experienceStrong ability to understand and adhere to financial institution compliance requirementsCore CompetenciesDemonstrating Member ObsessionDemonstrating Performance ExcellenceDemonstrating InnovationExperienceMinimum Requirements (Must have)High School Diploma or GEDBilingual English/Spanish Six months or more of experience with cash handling, customer service, and working in a team environmentAccess to reliable transportation Preferred Requirements (Nice To Have)Experience working in fast-paced, high-volume environmentFinancial institution experienceMotivational FitCulture FitCivic ResponsibilityContinuous ImprovementMember FocusInterdepartmental CooperationPersonal GrowthStandardized WorkDetailsPromotion OpportunitiesThings You Need to Know Before You ApplyPhysical DemandsThe physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.FrequentStanding, walking, bendingUse of hands to finger, handle or feelUse of hands and arms to reachExtensive use of the computer, requiring the specific vision abilities including close vision, distance vision, peripheral vision, and the ability to adjust focusWork EnvironmentThe work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may involve periodic stressful conditionsThis position has direct exposure to possible robberyMay occasionally require an adjusted work schedule, overtime, and evening/weekend hoursMay occasionally move from one work location/branch to anotherPublic contact position, requiring appropriate professional appearanceFrequent computer use at a workstation up to two hours at a timeThe noise level in the work environment is usually moderate