Customer Service Representative - Remote- AL 06.01.2026

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.Employer Industry: Business ServicesWhy Consider This Job Opportunity Salary up to $13 per hour Weekly pay with benefits available after 60 days of employment Fully remote position with internet connectivity requirements Paid training and work-from-home equipment provided Supportive leadership and a collaborative team environment Opportunity to enhance customer relationships and prevent fraudWhat To Expect (Job Responsibilities) Handle inbound and outbound calls to address potentially fraudulent activities Analyze account processes and transactions to identify undetected fraud Document accounts accurately and timely while communicating with customers Meet productivity, call quality standards, and compliance expectations Participate in a 6-week training program to retain and apply training conceptsWhat Is Required (Qualifications) High School Diploma or equivalent Minimum six months of customer service experience One year of experience in a Windows-based computer environment Ability to work a flexible schedule, including weekends and holidays Background check requiredHow To Stand Out (Preferred Qualifications) Previous experience in fraud prevention or related customer service roles Strong familiarity with multiple internal and external tools for fraud analysis Proven ability to build customer relationships effectively Experience in a fast-paced work environment#BusinessServices #CustomerService #RemoteWork #FraudPrevention #CareerOpportunity#ResonanceCXPartners