Director of Meetings & Events

Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis.Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and moreWhat We're Looking For: Loews Hotels & Co seeks an experienced and dynamic Director of Meetings & Events. This role will be responsible for the leadership and development of a diverse and talented Meetings & Events team, providing guidance in an engaging and inclusive work environment. The Director of Meetings & Events will lead the charge on creating exceptional experiences for both clients and team members alike. This position is a member of the property executive committee and contributes to the strategy for and achievement of overall hotel goals.Who You Are:An established leader, a culture champion, an advisor and an advocateEffective communicator, leading with professionalism and empathyCreative solution seeker that exercises flexibility to determine best outcomesRelationship builder with a dynamic approach to developing connectionsForward thinker with an analytical approach to drive positive progressCollaborator who excels in an exciting, ever-evolving environmentWhat You'll Be Doing:Lead Meetings & Events Department and uphold a standard of excellence in service, communication, and event executionSupport Catering Sales team in developing annual catering sales strategy plan; review and analyze catering resultsCoordinate and execute portfolio of high-touch, VIP, and complex meetings and events, providing onsite presence and support as needed, including availability on weekends and holidays as business levels demandPartner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing, and Corporate Meetings & Events TeamParticipation in building and presenting hotel budget plans, including department operating budgetDrive Forecasting process for all departmental revenue streams including banquet food and beverage, room rental, and audio-visual revenueImplement Loews Hotels Meetings & Events Standards and Best PracticesDevelop property specific processes and implement Loews brand standards, and facilitate trainings for meetings & events teamEstablish team goals, track performance, conduct one on one meetings, and complete performance reviewsReview group turnovers and assign all group business to maintain balanced workload distributionManage banquet menu updates, revisions, and pricing strategy, including completing comp set analysisMaintain data accuracy within Delphi.FDC event management platformLead or attend all pertinent meetings to include resume review, BEO Meeting, staff meeting, pre-/post- convention meetings, and site visitsPrepare weekly schedules, complete payroll for hourly employeesOther duties as assignedYour Experience Includes:Minimum eight years of experience in a leadership role within meetings, events, and catering sales, in a full-service hotel environmentPrior large-volume, upper upscale hotel experience preferredCertified Meeting Planner Designation PreferredExtensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie - Delphi, Cvent, Social Tables, Opera, etc)What We Offer:This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchHybrid remote-eligible work policyPaid Sick Days, Vacation, and HolidaysTraining & Development opportunities, career growthTuition ReimbursementEmployee Hotel RatesOther discounts and moreReports to: Managing Director OR General ManagerSalary range for this position, based on experience, is $108,800.00 to $136,000.00.This position is eligible for a performance-based incentive program.Visit this site to view benefits this role may be eligible for based on classification:Loews Hotels Benefits