Food Service Team Member (Cashier/Cook)

Customer Service:Greet customers with a friendly and positive attitudeTake customer orders accurately and efficiently, both in-store and at the drive-thruAddress customer inquiries, concerns, and complaints with a helpful and professional approachServe food and beverages in a timely manner, ensuring they meet Dunkin' Donuts quality standards Food and Beverage Preparation:Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standardsOperate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficientlyEnsure all food and drinks are presented attractively and are served to customers at the correct temperature Maintaining Cleanliness:Clean and sanitize workstations, food prep areas, and customer dining areasEnsure that the kitchen and dining areas meet health and safety standardsTake out the trash and maintain cleanliness throughout the restaurantRegularly restock supplies, including cups, lids, condiments, and napkins Cash Handling and Register Operations:Operate the cash register, handling payments, and providing change accuratelyProcess credit card and mobile app transactions quickly and securelyEnsure the register is balanced and handle cash according to company policies Teamwork and Communication:Work closely with other team members to ensure smooth and efficient restaurant operationsCommunicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfactionAssist in training new team members and share best practices for food preparation, customer service, and safety Health and Safety Compliance:Follow health and safety standards, including proper food handling and sanitation practicesMaintain personal hygiene and adhere to Dunkin' Donuts' uniform standardsReport any safety hazards or maintenance issues to the manager immediately Other Duties as Assigned:Assist with opening and closing tasks, including preparing the store for the day and securing the store at nightPerform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant ManagerRequirementsA positive attitude, enthusiasm, and a willingness to learnBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k)Paid Time Off