Senior Payments Engineer

**Job Title:** Senior Payment Engineer**Company:** Smartshore Services LLC**Location:** New York, NY (Hybrid: 2-3 days in office per week)**About Us:**Smartshore Services LLC is a 14-year-old IT services and procurement consulting company dedicated to delivering process transformations for financial services clients. With expertise in detailed process mapping, Robotic Process Automation (RPA), Machine Learning (ML), and Artificial Intelligence (AI), we help our clients adopt advanced technology tools, such as reverse auctions and global workforce management systems. Operating in both the USA and India, Smartshore is proud to count several global banks among our clients.**Job Description:**Smartshore Services LLC is seeking a **Senior Payment Engineer** with expertise in Local and Foreign Currency Payment Platforms, APIs, and middleware systems. This hybrid role is ideal for a seasoned professional with 10-12 years of experience in payment systems design, implementation, and support, including exposure to SWIFT, UAEFTS, ISO 20022, and related platforms. The position offers a dynamic, fast-paced environment with opportunities to work on cutting-edge technology solutions.**Key Responsibilities:****Change Management**- Implement new projects in Local/Foreign Currency Payment Platforms, Reporting, Automation, Middleware, and API Connect areas.- Propose, design, and document solutions for critical payment environments.- Carry out change management activities, including process definitions and implementations.- Provide solution guidance and process enhancements for various environments and systems.- Manage vendors and execute projects for specialized areas, including middleware and API Gateways.- Analyze business requirements and translate them into technical specifications.- Review and validate High-Level Design (HLD) and technical documentation.- Troubleshoot complex design issues and recommend solutions.- Lead system integration and ensure seamless delivery of projects within defined SLAs.**Support and Maintenance**- Provide 24/7 support on a rotational basis.- Perform root cause analysis (RCA) for incidents and deploy tested fixes in production environments.- Conduct proactive application maintenance to reduce incidents and ensure system stability.- Ensure application availability, adherence to patching cycles, and proper alerting mechanisms.- Maintain compliance with organizational policies, including audit, ISG, and lean frameworks.**Operating Environment and Collaboration**- Coordinate with functional teams and vendors to achieve project goals.- Provide administrative support, including status reporting, timesheets, and documentation.- Conduct knowledge sharing and team training activities.**Problem Solving and Decision-Making**- Analyze and address system defects, user issues, and process challenges.- Recommend and implement effective solutions to obstacles in systems or processes.- Use sound judgment to prioritize tasks and achieve results within deadlines.**Essential Skills & Qualifications:**- 10-12 years of experience in payment system design, implementation, and support.- Proficiency with UAEFTS, SWIFT, API, and middleware platforms (e.g., MQ, API Gateways).- Strong knowledge of SQL Server (SSIS, SSRS), .NET, and payment systems like FED, CHIPS, SWIFT Alliance/Gateway.- Hands-on experience with emerging payment systems, ISO 20022, SWIFT GPI, and instant payments.- Ability to design, implement, and document scalable solutions.- Strong banking domain knowledge and vendor management experience.- Excellent problem-solving, analytical, and communication skills.- Ability to work on multiple projects with tight deadlines in a dynamic environment.- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.**Environment:**Windows 7/10, Windows Server, SQL Server (2008 R2, 2012, 2014), Oracle, SWIFT, UAEFTS, IIS Web Server, IBM WebSphere, Microsoft Office Suite, and other enterprise tools.**Why Join Us?**- Hybrid work environment offering flexibility and collaboration.- Work on large-scale payment projects with cutting-edge technologies.- Competitive compensation and benefits package.- Opportunities to grow and innovate in the financial services industry.**How to Apply:**If you're ready to excel in a challenging and rewarding role as a **Senior Payment Engineer**, submit your resume and a brief cover letter highlighting your experience to **jyoti.p@smartshore.us**.Join Smartshore Services LLC and help global organizations transform their payment systems and embrace modern technology solutions!Skills: