Service Sales Manager

Our Opening and Your ResponsibilitiesRainin Instrument is seeking a dedicated and experienced Service Sales Manager to join our regional sales team. This role is critical in driving growth by identifying new service accounts, supporting existing customers, and developing compelling proposals and sales presentations.Key Responsibilities:Collaborate with the region's sales team to identify new service accounts and support growth with existing customers.Create, plan, and implement service growth strategies in partnership with sales representatives to achieve qualitative and quantitative targets.Provide training and coaching to sales teams on technical service selling skills, sales planning, negotiation, and customer segment expertise.Establish and maintain long-term relationships with key customers and decision-makers by understanding their requirements and regulations.Ensure customer satisfaction by addressing and resolving issues promptly.Partner with service operations and cross-functional teams to align and drive service strategies.Monitor and report on service renewals to meet regional targets; provide escalation support when necessary.Support customer needs analysis and contribute to the development of Rainin solutions proposals.Drive customer engagement in collaboration with Sales through business reviews to optimize customer experience and revenue.Work with sales management to develop and report on the service pipeline ensuring alignment with resource capacity.Travel to customer sites as needed (up to 50%).Must be authorized to work in the United States without requiring any employment-based visa sponsorship now or in the future (including CPT, OPT, F-1, J-1, H-1B, etc.).No relocation assistance provided at this time.What You Need to SucceedAbility to influence outcomes without direct personal tactical responsibilityStrong quantitative and analytical skillsExcellent verbal and written skillsBachelor's Degree in Life Sciences related discipline preferredOur Offer to YouMedical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hireTuition reimbursement, educational matching gift program, perks and discountsParental and caregiver leave programsAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefitsGlobal market strength and worldwide leadership in precision instrumentationA brand name that is identified worldwide with precision, quality, and innovationThousands of patents, design and innovation awards across Mettler ToledoGlobal recognition for the quality of our products and servicesAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.For those who prioritize precision, Mettler Toledo is precisely where you belong.Job Reference #20611Preferred LocationCaliforniaOaklandJob TypeFull-timePay Range$104,000 to $150,000 (Total Compensation at Target Achievement)Legal EntityMettler-Toledo Rainin, LLC [Delaware]7500 Edgewater Dr, Oakland, CA 94621 United States+1 (800) 472-4646