Shipping Coordinator

Job DetailsDescriptionEssential Duties & ResponsibilitiesPrepare, process, and verify outbound shipments: create/verify labels and documents, schedule carrier pickups, audit orders, and pull/pack as needed to meet delivery goals.Perform receiving support: inspect incoming material against purchase orders/specifications, document discrepancies/defects, and ensure proper quarantine/processing of nonconforming material.Execute accurate system transactions in CHESS/MRP, WMS, and Document Manager to record shipments, receipts, and inventory movements; maintain data accuracy and traceability.Conduct audits and counts: audit incoming receiving and outbound packing processes; perform cycle counts; support physical inventories and related reconciliations.Act as a liaison with Production, Materials/Purchasing, and other departments to promptly address issues affecting on-time shipment of product.Support freight claim initiation and carrier claim resolution; assist with lost/damaged freight issues; serve as backup contact for carriers.Prepare or back up preparation of HAZMAT paperwork and regulated shipment labeling when required (e.g., paint).Complete administrative tasks to support Shipping and Inventory/Receiving leadership; adhere to ISO/OSHA requirements and all company policies and procedures.Other duties as assigned.Key MeasurementsOn-time shipment/service performance (support achieving divisional target).Zero shipping errors.Inventory and cycle count accuracy.Timely processing of RGAs and freight claims (e.g., within 48 hours).General RequirementsSelf-Managed Performance (SMP) participation and engagement.ISO compliant; OSHA compliant.Resolve or actively address all non-conformance items.Adhere to all company policies and procedures.Level of SupervisionWorks under general supervision; collaborates daily with Shipping Lead and cross-functional partners.Supervisory ResponsibilityNone.Training & DevelopmentParticipation in training and development activities is expected throughout employment.Required Education / Experience / SkillsHigh School Diploma or GED.3–5+ years’ experience in manufacturing operations, shipping/receiving, logistics, or inventory management using modern techniques (cycle counting, MRP, JIT).Proficient verbal and written English communication skills.PreferredAPICS certification or Associate’s/Bachelor’s degree.ISO/OSHA experience.HAZMAT certification.Technical SkillsMicrosoft Office proficiency.Familiarity with MRPII/ERP (e.g., CHESS), WMS, Document Manager, and related plant systems; ability to learn AIMS where applicable.Behavioral CompetenciesProblem solving, ownership, and issue resolution.Planning and coordination.Commitment to teamwork; reliable and dependable.Detail-oriented and precision-driven; strong cross-functional communication.Primary EquipmentForklift, Order Picker, Pallet Jack.Personal Computer and standard office equipment.